Privacy Policy
This policy explains how FracturingHub collects, uses, and protects information when you visit our website.
Last updated: July 3, 2026
Overview
FracturingHub ("we," "us," or "our") operates this website as an independent educational resource. This privacy policy describes how we handle information when you visit our site. By using FracturingHub, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
Information We May Collect
When you create an account, we process account and workspace information, including saved searches, watchlists, notes, export history, and digest preferences. Stripe processes payment details; FracturingHub stores customer and subscription identifiers rather than full card numbers. If you enable a digest, we use your email address and workspace settings to send it.
FracturingHub is primarily a content site, and we do not require you to create an account or provide personal information to read our articles. However, certain information may be collected automatically or voluntarily:
Automatically Collected Information
When you visit our site, standard web analytics tools may automatically collect certain technical information, including:
- IP address (typically anonymized or truncated)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or link
- General geographic location (country or region level)
This information is collected in aggregate and is used to understand how visitors interact with our site so we can improve content and user experience.
Voluntarily Provided Information
If you choose to contact us through a contact form or email, you may provide your name, email address, and the content of your message. We use this information solely to respond to your inquiry. If you subscribe, we also process the account and billing identifiers described above.
Cookies and Analytics
Our site may use cookies or similar technologies for analytics purposes. Cookies are small text files stored on your device that help us understand site usage patterns. Our cookie policy provides a full description of the categories we use and how to manage them.
We may use third-party analytics services such as Google Analytics or similar tools to collect and analyze usage data. These services may use cookies to track information about your visit. The data collected is generally non-personally identifiable and is used in aggregate form.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on the site.
Third-Party Services
FracturingHub may use third-party services that collect information for analytics, site performance, or advertising purposes. These services have their own privacy policies, and we encourage you to review them:
- Web analytics providers (e.g., Google Analytics)
- Hosting and infrastructure providers
- Content delivery networks
- Advertising platforms, including but not limited to Google AdSense (if and when enabled)
- Payment processors, including Stripe, for subscription transactions
We do not sell your personal information to third parties.
Advertising and Google AdSense
FracturingHub may display third-party advertisements on informational pages, including ads served by Google AdSense or similar advertising networks. Google and its partners may use cookies or similar technologies to serve ads based on a user's prior visits to FracturingHub or other websites. These cookies enable personalized advertising and help measure ad performance.
Users may opt out of personalized advertising by visiting Google's Ads Settings page. You can also opt out of third-party cookies used for personalized advertising through the Network Advertising Initiative opt-out page.
For more information about how Google uses data when you use our site, visit How Google uses information from sites or apps that use their services. Review our cookie policy for more details about cookies and tracking technologies.
How We Use Information
Any information we collect may be used to:
- Operate and maintain the website
- Provide and improve account features such as watchlists, saved searches, and digests
- Improve content, layout, and user experience
- Understand how visitors use the site through aggregate analytics
- Respond to inquiries and feedback
- Process subscriptions and manage billing through Stripe
- Protect against misuse or unauthorized access
Data Retention
We retain analytics data in aggregate form for a reasonable period to support site improvement. Any personally identifiable information you provide through a contact form is retained only as long as needed to respond to your inquiry, unless a longer retention period is required by law. Account data supporting an active subscription is retained for the life of the account; after cancellation, workspace data remains in read-only form per our refund policy.
Data Security
We take reasonable measures to protect information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Payment card details are handled by Stripe and are not stored on FracturingHub systems.
Children's Privacy
FracturingHub is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise any such rights, please contact us using the information below. Residents of certain regions may have additional rights under applicable privacy laws.
International Users
FracturingHub is operated from Calgary, Alberta, Canada. If you access the site from another region, your information may be processed in Canada or by our service providers (such as Stripe and Google) in other jurisdictions. By using the site, you consent to this processing as described in this policy.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically. Material changes may be reflected by a revised date at the top of this page.
Contact
If you have questions or concerns about this privacy policy, please contact us:
FracturingHub
Operated by Wade Digital
Calgary, Alberta, Canada
Email: support@fracturinghub.com
Summary
FracturingHub collects limited information: aggregate analytics from site visitors, voluntarily provided contact details, and — for subscribers — account, workspace, and subscription identifiers processed with Stripe. We do not sell personal information, and we apply reasonable security measures. Review the cookie policy for tracking technologies and the terms of service for use of the site.
FAQ
Frequently Asked Questions
Does FracturingHub collect my personal information?
FracturingHub is a content site and does not require you to create an account or provide personal information to read articles. We may collect anonymous analytics data (such as page views and general location) through standard web tools. If you contact us directly, you may voluntarily provide your name and email.
Does FracturingHub use cookies?
Our site may use cookies for analytics and, when enabled, advertising purposes. You can disable cookies in your browser settings if you prefer not to allow them. Our cookie policy explains each category and how to manage them.
Does FracturingHub sell user data?
No. We do not sell personal information to third parties. Analytics data is used in aggregate form to improve the site, and advertising cookies are managed by third-party ad networks according to their own policies.
How can I request deletion of my data?
If you have provided personal information through a contact form and would like it removed, please reach out through our contact page and we will address your request. Account holders can request deletion of account data subject to any legal retention obligations.
What information does FracturingHub store if I create an account?
We store account and workspace information such as saved searches, watchlists, notes, export history, and digest preferences, plus customer and subscription identifiers from Stripe. We do not store full payment card numbers; those are handled by Stripe.
How is my payment information handled?
Payments are processed by Stripe, a third-party payment processor. FracturingHub stores only customer and subscription identifiers rather than full card details. Stripe's own privacy and security policies govern the handling of your payment information.
What happens to my workspace data if I cancel?
After cancellation, your workspace data — including saved searches, watchlists, and notes — remains available in read-only form. Exports and digests stop at the end of the billing period. You may request deletion subject to legal retention requirements.
Does FracturingHub share data with advertisers?
We do not sell personal information to advertisers. Advertising partners such as Google AdSense may use cookies to serve personalized ads based on your browsing, but that data handling is governed by their own policies and your ad preferences.
Can I access or correct my account information?
Yes. Account holders can review and update much of their information within the platform. For corrections you cannot make yourself, contact support and we will assist where feasible.
Where is my data processed?
FracturingHub is operated from Calgary, Alberta, Canada, and our service providers — including Stripe and Google — may process data in other jurisdictions. By using the site you consent to this processing as described in this policy.
How long is analytics data kept?
We retain analytics data in aggregate form for a reasonable period to support site improvement. Aggregate data is not personally identifiable and is used only to understand general usage trends.
Do you collect information from children?
No. FracturingHub is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child provided data, contact us and we will remove it.
How do I opt out of personalized advertising?
You can opt out through Google's Ads Settings and the Network Advertising Initiative opt-out page. Disabling advertising cookies in your browser also reduces personalized ad delivery, though you may still see generic ads.
Who can I contact about privacy questions?
Email support@fracturinghub.com or use our contact page. We are happy to clarify how we collect, use, and protect information, and to help with access or deletion requests.
Will this privacy policy change?
Yes. We may update it to reflect changes in our practices or for legal reasons. Updates are posted on this page with a revised date, and we encourage periodic review.
Explore More Resources
This page provides general educational information from FracturingHub. It is not a substitute for professional training, engineering review, regulatory guidance, or site-specific safety instruction. Always confirm requirements with qualified professionals and follow local regulations, site procedures, and safety standards.