Can I change plans after signing up?
Yes. You can upgrade or downgrade from your account billing portal. Changes take effect at your next billing cycle.
Is there a free trial?
Free account access lets you explore basic well and operator search. Paid plans unlock watchlists, saved searches, research notes, weekly digests, and CSV exports.
What payment methods do you accept?
Payments are processed securely through Stripe. We accept major credit cards.
Can I cancel at any time?
Yes. Cancel through your billing portal. You retain access until the end of your current billing period. See our refund policy for details.
Does FracturingHub guarantee leads or contracts?
No. FracturingHub helps you organize public oilfield research signals and prepare cleaner summaries. It does not guarantee opportunities, leads, contracts, or revenue.
What is included in a paid plan?
Paid plans unlock watchlists, saved searches, research notes, weekly digests, and CSV exports on top of the well and operator search available to free accounts. Specific limits are shown on each plan card above.
What do the plan limits mean?
Published limits are enforced by saved records, saved searches, and exported rows. If you approach a limit, you can upgrade from the billing portal to a plan with higher allowances.
Is billing monthly or annual?
Plans are billed monthly through Stripe. You can manage or change your plan at any time from your workspace billing portal after signup.
What happens to my data if I cancel?
After cancellation you retain access until the end of your current billing period, and your saved workspace data remains available in read-only form. See the refund policy page for full details.
Do you offer refunds?
Refund terms are described on our refund policy page. In general, cancellation stops future billing and you keep access through the paid period rather than receiving a prorated refund.
Can I try the platform before paying?
Yes. A free account lets you explore basic well and operator search so you can see how the data is organized before subscribing to unlock watchlists, exports, and notes.
Is my payment information secure?
Yes. All payments are processed by Stripe, a PCI-compliant payment processor. FracturingHub does not store your full card details on its own servers.
Can I export data on every plan?
CSV export is a paid-plan feature, with the number of exportable rows governed by your plan's limits. Free accounts can search and view records but not export in bulk.
Does a subscription include support?
Yes. All subscribers can reach support at support@fracturinghub.com, and we aim to respond within two business days. See the contact page for details.
Will prices change after I subscribe?
Your plan is billed at the rate shown when you subscribe. If pricing changes, existing subscribers are notified in advance before any change affects their billing.